Job Description

Flex Year Round
WHAT'S IN IT FOR ME?

  • Free gondola, Explore park, and Blue Mountain private beach access;
  • Discounted recreation & golf you can share with your friends. Enjoy zip lines, ropes courses, Ridge Runner and more;
  • Staff discounts on meals &Starbucks treats;
  • Retail savings at Burton, North Face, Red Devil Sports, and more!

HOURLY RATE - $20.91

FULL-TIME HOURS:
  • Average 4-5 shifts per week
  • 8-hour shifts between 9am to 9:30pm

WHAT WILL I BE DOING?

As a Retail Supervisor, you'll support the Retail Manager in driving sales, coaching employees, and ensuring smooth store operations. You'll lead a team of Retail Associates, oversee training, manage inventory, handle guest escalations, and create a positive, service-focused environment.
  • Supervise and mentor the retail team to enhance performance and sales.
  • Ensure employees provide top-tier customer service using our GUEST approach (Greet, Understand, Educate, Sell, Thank).
  • Manage daily operations, including refunds, escalations, merchandise replenishment, and sales strategies.
  • Coordinate product knowledge training and certifications for ski and binding equipment.
  • Communicate effectively with vendors, leadership, and other departments.
  • Assist with promotions, inventory counts, and employee engagement initiatives.

WHAT DO WE NEED FROM YOU?
  • Leadership experience in retail, hospitality, or a related field.
  • Strong customer service and communication skills.
  • Experience handling money and using POS systems.
  • Problem-solving skills for guest and employee concerns.

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
Req Id: JR122038
Posted At: Sun May 11 2025 08:00:26 GMT+0000 (Coordinated Universal Time)
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